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Enrollment is Closed

MSC 301: The course is an introduction to the concept of production operations and providing services with tools.
Enrollment is Closed

About This Course

Understanding production operations and services concepts and tools required to design, control, and improve business processes are the main concern of this course. Following area would be covered. Introduction of operations; Operations strategies; Forecasting; Manufacturing policy decisions; Production system; Plant location factory layout; Production planning and control; Product design & development; Job design; Work Study; Time and motion study; Materials management; Production and service scheduling; Quality control and inspection; Purchasing and inventory control and Maintenance management

Learning Objectives

1. Understand business process and operations from a general management perspective.
2. Learn tools, analytical frameworks and general principles for managing operations.
3. Learn to define clear performance objectives and process measures
4. Using data and analytical tools to improve the effectiveness of processes
5. Enhance communication, reflection and team work skills

Intended Learning Outcomes

At the end of the course, the students should be able to:

1. Identify and articulate how operations management contributes to the achievement of an organization’s strategic objectives
2. Critically evaluate the operations function in manufacturing and service production settings.
3. Appraise and apply forecasting methods as the basis of management’s planning and control activity
4. Assess and formulate decision making strategies to address operating issues that have short, intermediate or long lead times
5. Evaluate approaches to problem solving and process improvement in production settings.
5. Synthesize the depth and breadth of knowledge, knowledge of methodologies, application of knowledge, and communication skills according to the degree level competencies


Prerequisite Course: MAT101, ECO202, MGT211

Course Instructors

Course Staff Image #1

Hasan Maksud Chowdhury

Assistant Professor
Brac Business School

After completing B. Sc in chemical engineering at BUET Hasan Maksud Chowdhury did MBA from IBA, university of Dhaka. Then he joined BOC Bangladesh ltd, a multinational organization. He worked there for about 6 years as market development officer and market development manager. In 2001 he left BOC and joined MCL (3M) Gas and Chemicals as chief executive officer. He worked at MCL for about 4 years. Then he changed his full time career as university teacher and joined AIUB in 2005 as faculty of business administration. He worked in AIUB as assistant professor for about 9 years. In September 2015 Mr. Chowdhury has joined in Brac Business School of BRAC University as assistant professor.

Enrollment is Closed